Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

• "3mbola," "we," "us," or "our" refers to the 3mbola online betting platform, its operators, and authorized representatives.
• "You," "your," or "player" refers to any individual who registers for an account, accesses, or uses the 3mbola platform and services.
• "Account" means the personal betting account registered in your name on the 3mbola platform.
• "Services" refers to all betting, gaming, and related services provided by 3mbola, including sports betting, live casino games, lottery games, and any other gambling products available on our platform.
• "Website" means the 3mbola online platform accessible at https://3mbola.cam and any associated mobile applications or alternative access points.
• "Bet" or "Wager" means any stake placed by you on any game, event, or outcome available on the 3mbola platform.
• "Bonus" refers to any promotional credit, free bet, cashback, or other promotional offer provided by 3mbola to players.
• "Deposit" means funds transferred by you into your 3mbola account for the purpose of placing bets.
• "Withdrawal" means funds transferred from your 3mbola account back to your designated bank account or payment method.

2. Acceptance of Terms

By creating an account on 3mbola, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you and 3mbola.

If you do not agree with any part of these Terms and Conditions, you must immediately cease using our services and close your account. Continued use of the 3mbola platform after any modifications to these terms constitutes your acceptance of the updated terms.

We reserve the right to modify these Terms and Conditions at any time without prior notice. When we make changes, we will update the "Last Updated" date at the bottom of this page. It is your responsibility to review these terms periodically. Material changes will be communicated to registered users via email or notification on the platform.

3. Eligibility and Account Registration

3.1 Age and Legal Capacity

You must meet the following eligibility requirements to register and use 3mbola services:

• You must be at least 21 years of age at the time of registration. We strictly enforce age verification and reserve the right to request government-issued identification to confirm your age at any time.
• You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You must not be legally prohibited from gambling or accessing online betting services in your country of residence or current location.
• You are not currently self-excluded from gambling services or listed on any gambling exclusion register.

3.2 Geographic Restrictions

3mbola services are primarily designed for players residing in Indonesia. While we operate under international licenses, you acknowledge that online gambling laws vary by jurisdiction. It is your sole responsibility to ensure that your use of 3mbola complies with all applicable laws in your location. We do not provide legal advice regarding gambling legality in specific jurisdictions.

3.3 Account Registration Requirements

To create a 3mbola account, you must:

• Provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address, email address, and phone number.
• Create a unique username and strong password for your account.
• Verify your email address and phone number through the verification process sent to you upon registration.
• Complete any additional identity verification (KYC - Know Your Customer) procedures as requested by 3mbola, which may include submitting copies of government-issued identification, proof of address, or other documentation.

3.4 One Account Per Person

You are permitted to hold only one account with 3mbola. Creating multiple accounts ("duplicate accounts") is strictly prohibited and may result in:

• Immediate suspension or closure of all associated accounts.
• Forfeiture of any balances, winnings, or bonuses in the duplicate accounts.
• Cancellation of all bets placed through duplicate accounts.
• Permanent ban from the 3mbola platform.

If we discover that you have opened multiple accounts, whether intentionally or unintentionally, we reserve the right to take the actions described above at our sole discretion.

3.5 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You must:

• Choose a strong, unique password that is not used for other online services.
• Never share your login credentials with any third party.
• Immediately notify 3mbola customer support if you suspect unauthorized access to your account.
• Log out of your account after each session, especially when using shared or public devices.

You are liable for all activities conducted through your account, whether authorized by you or not. 3mbola is not responsible for any losses resulting from unauthorized use of your account due to your failure to maintain adequate security.

4. Deposits and Withdrawals

4.1 Making Deposits

You may deposit funds into your 3mbola account using the payment methods available on our platform, which currently include major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and other authorized payment providers.

Deposit terms:

• All deposits must be made from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited.
• Minimum and maximum deposit amounts are specified on the deposit page and may vary by payment method.
• Deposits are typically credited to your account instantly, though processing times may vary depending on your bank and chosen payment method.
• 3mbola does not charge fees for deposits, though your bank or payment provider may apply their own transaction fees.
• You must deposit funds in Indonesian Rupiah (IDR) unless otherwise specified.

4.2 Requesting Withdrawals

You may request withdrawal of your available account balance at any time, subject to the following conditions:

• Withdrawals can only be made to a bank account registered in your own name that matches the name on your 3mbola account.
• You must have completed all required identity verification (KYC) procedures before your first withdrawal can be processed.
• Minimum and maximum withdrawal amounts apply and are specified on the withdrawal page.
• Withdrawal requests are typically processed within 1-24 hours, though processing times may be longer during peak periods or for higher-tier withdrawals requiring additional verification.
• VIP members receive priority withdrawal processing as specified in the VIP program terms.
• 3mbola reserves the right to request additional documentation or information before processing withdrawals, particularly for large amounts or unusual withdrawal patterns.

4.3 Wagering Requirements and Withdrawal Restrictions

To prevent money laundering and maintain platform integrity:

• You must wager deposited funds at least once (1x rollover requirement) before requesting a withdrawal, unless explicitly stated otherwise for specific promotions.
• Bonus funds and promotional credits are subject to specific wagering requirements detailed in the bonus terms and conditions. These amounts cannot be withdrawn until the stated requirements are met.
• If you request a withdrawal before meeting wagering requirements, 3mbola reserves the right to deduct any applicable bonus amounts from your withdrawal.

4.4 Anti-Money Laundering (AML) Policy

3mbola is committed to preventing money laundering and terrorist financing. We comply with international AML standards and reserve the right to:

• Request proof of source of funds for large deposits or unusual transaction patterns.
• Report suspicious activity to relevant authorities as required by law.
• Suspend or close accounts involved in suspicious transactions pending investigation.
• Refuse to process withdrawals if we suspect money laundering or other illegal activity.

5. Bonuses and Promotions

5.1 Bonus Eligibility

3mbola offers various bonuses and promotions to eligible players, including welcome bonuses, deposit bonuses, cashback offers, free bets, and loyalty rewards. Unless otherwise stated, bonuses are subject to the following general terms:

• Bonuses are available to players who meet the specific eligibility criteria stated in each promotion.
• Each bonus can only be claimed once per person, household, IP address, device, or payment method unless explicitly stated otherwise.
• Abuse of bonuses, including but not limited to creating multiple accounts to claim bonuses repeatedly, will result in forfeiture of bonuses and potential account closure.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements (also known as rollover or playthrough requirements). These requirements specify how many times you must wager the bonus amount (and sometimes the deposit amount) before you can withdraw winnings derived from the bonus.

For example, if you receive a Rp 100,000 bonus with a 12x wagering requirement, you must place bets totaling Rp 1,200,000 before you can withdraw any winnings from that bonus. Wagering requirements, eligible games, maximum bet limits while using bonus funds, and expiration periods are clearly stated in each specific bonus offer.

5.3 Bonus Terms Variations

Each promotion may have specific terms that supersede these general bonus terms. Always read the complete terms and conditions of each individual promotion before participating. If there is any conflict between the general bonus terms and specific promotion terms, the specific promotion terms take precedence.

5.4 Bonus Forfeiture

3mbola reserves the right to void bonuses, cancel winnings derived from bonuses, and close accounts if we determine that bonus terms have been violated, including but not limited to:

• Irregular betting patterns designed to exploit bonuses rather than engage in genuine gameplay.
• Collusion with other players to manipulate bonus outcomes.
• Use of automated betting software or bots.
• Any other form of bonus abuse as determined by 3mbola at our sole discretion.

6. Betting Rules and Game Conduct

6.1 General Betting Principles

When placing bets on 3mbola:

• All bets are final once confirmed. You cannot cancel or modify a bet after it has been accepted by our system.
• Bets are accepted at the odds displayed at the time of bet placement. Odds may change before or during events, but your bet is locked at the odds you accepted.
• 3mbola reserves the right to refuse or limit any bet at our discretion, particularly for unusual betting patterns or suspected fraudulent activity.
• Maximum bet limits and maximum payout limits apply and vary by sport, event, and market. These limits are available upon request from customer support.

6.2 Sports Betting Rules

For sports betting, including football (bandar bola), basketball, tennis, and other sports:

• Bets are settled based on the official result as determined by the relevant governing body of the sport.
• If an event is postponed or abandoned, settlement rules vary by sport and are detailed in our complete sports betting rules available on request.
• For live (in-play) betting, we reserve the right to suspend betting markets at any time due to significant events in the match or technical issues.
• Asian handicap rules, over/under rules, and other specific market rules follow industry-standard conventions. Detailed rules are available in our sports betting guide.

6.3 Casino Game Rules

For live casino games and slot games:

• All casino games use certified Random Number Generators (RNGs) or live dealers to ensure fair and random outcomes.
• Specific game rules, Return to Player (RTP) percentages, and payout tables are available within each game.
• Malfunctions void all plays and pay. If a technical error occurs, 3mbola reserves the right to void affected bets and refund stakes.
• Collusion, cheating, or any form of advantage play is strictly prohibited and will result in account closure and forfeiture of funds.

6.4 Lottery and Togel Rules

For lottery games, including togel (Indonesian lottery):

• All draws are conducted using certified random number generation systems to ensure fairness.
• Draw results are final and cannot be disputed once officially published.
• Winning tickets must be claimed within the specified timeframe stated in the specific lottery rules, or they will expire.

7. Responsible Gaming

3mbola is committed to promoting responsible gaming and protecting players from gambling-related harm. We provide tools and resources to help you maintain control over your gambling activities:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Time Limits: Set session time reminders to manage how long you play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the 3mbola platform if you feel gambling is becoming a problem.
• Reality Checks: Receive periodic notifications about how long you've been playing and how much you've wagered.

If you believe you or someone you know has a gambling problem, please visit our Responsible Gaming page for resources, support contacts, and guidance on seeking professional help. Gambling should be entertainment, not a source of income or financial stress.

8. Account Closure and Suspension

3mbola reserves the right to suspend, restrict, or permanently close your account under the following circumstances:

• Violation of any terms and conditions outlined in this document.
• Provision of false, misleading, or incomplete information during registration or identity verification.
• Suspicion of fraudulent activity, money laundering, collusion, or other illegal conduct.
• Failure to complete identity verification (KYC) procedures when requested.
• Abusive, threatening, or inappropriate behavior toward 3mbola staff or other players.
• Extended period of account inactivity (typically 12 months or more).
• At our sole discretion for any other reason we deem necessary to protect the integrity of our platform or comply with legal obligations.

If your account is closed for violation of terms, 3mbola reserves the right to forfeit any remaining balance, pending winnings, or bonuses. If your account is closed for legitimate reasons not involving wrongdoing on your part, any remaining balance will be returned to you after deduction of any applicable fees or charges.

You may voluntarily close your account at any time by contacting customer support. Before account closure is finalized, you must withdraw any remaining balance, and all pending bets must be settled.

9. Intellectual Property

All content on the 3mbola website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of 3mbola or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the 3mbola platform for personal, non-commercial entertainment purposes only. You may not:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the 3mbola platform without express written permission.
• Modify, reverse engineer, decompile, or disassemble any software or technology used by 3mbola.
• Use the 3mbola name, logo, or trademarks without prior written authorization.
• Frame or mirror any part of the 3mbola website on another website or platform.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• 3mbola is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data loss, or business interruption.
• We are not responsible for any losses caused by technical failures, system outages, internet connectivity issues, or circumstances beyond our reasonable control.
• Our maximum liability to you for any claim arising from your use of 3mbola services shall not exceed the total amount you have deposited into your account during the six months preceding the claim.
• 3mbola is not responsible for errors or omissions on our website. While we strive for accuracy, we do not guarantee that all information, odds, results, or other data displayed is error-free. If we discover an obvious error (such as incorrect odds or results), we reserve the right to void affected bets.

11. Disputes and Complaints

If you have any dispute or complaint regarding 3mbola services, you should first contact our customer support team via live chat, email, or WhatsApp. We are committed to resolving issues fairly and promptly.

Our customer support team will investigate your complaint and respond within a reasonable timeframe, typically within 48-72 hours for standard inquiries and up to 7 business days for complex matters requiring detailed investigation.

If you are not satisfied with the resolution provided by our customer support team, you may escalate your complaint to our management team by sending a detailed written complaint to our designated complaints email address, which will be provided upon request.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with international gaming law principles. 3mbola operates under international gambling licenses issued by recognized regulatory jurisdictions.

Any disputes arising from these Terms and Conditions or your use of 3mbola services that cannot be resolved through our complaints process shall be subject to the exclusive jurisdiction of the courts in the licensing jurisdiction, or as otherwise specified in our license terms.

For Indonesian residents, you acknowledge that participation in online gambling services may be subject to local laws and regulations. You are solely responsible for ensuring compliance with all applicable laws in your jurisdiction.

13. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of 3mbola services, please contact our customer support team:

• 24/7 Live Chat: Available directly on the 3mbola website
• Email: [email protected] (responses typically within 24 hours)
• WhatsApp: Contact via our customer support portal

Our dedicated Indonesian-speaking support team is available around the clock to assist you with any questions or issues. We are committed to providing excellent customer service and ensuring your experience with 3mbola is positive and secure.